Refund Policy

At GlobalSnap Ltd, we are committed to customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted for our digital services and subscription packages.

As our products are digital services delivered immediately upon payment, refunds are generally not available once a service has been activated or delivered. However, we review each case individually and aim to resolve any issues fairly.

For eligible subscription packages, we offer a 7-day money-back guarantee from the date of purchase, subject to the following conditions:

• The service has not been used excessively
• The refund request is submitted within 7 calendar days of purchase
• The issue cannot be resolved by our support team

Refunds under this guarantee are issued to the original payment method within 5–10 business days.

Refunds will not be issued in the following circumstances:

• More than 7 days have passed since the purchase date
• The service has been shared or used by multiple users
• The account has been suspended due to policy violations
• The customer has changed their mind after the service has been delivered
• Issues caused by the customer's own device or internet connection

To request a refund, please contact us within 7 days of your purchase:

• WhatsApp: Contact the number provided at time of purchase
• Email: support@globalsnapltd.com

Please include your name, order details, and reason for the refund request. We aim to respond within 24 hours.

Approved refunds will be processed within 5–10 business days and returned to the original payment method used at the time of purchase.

GlobalSnap Ltd reserves the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date.

For refund enquiries or questions about this policy, please contact us at:

GlobalSnap Ltd
Email: support@globalsnapltd.com